Refund & Returns Policy
🌿 Refunds & Customer Care Policy
At The Healing Herb Garden, our aim is simple: to bring a little joy into your home through growing herbs. We take great care in how we grow, pack, and dispatch our plants and seeds, and we hold ourselves to high standards of quality, care, and customer service.
That said, we understand that working with live plants means that occasionally things don’t go quite as planned, and sometimes issues can occur that are outside of our control. When this happens, we promise to treat you with kindness, fairness, and understanding.
🌱 If Something Isn’t Right
If your order arrives significantly delayed (more than 72 hours after dispatch) or if your plants or seeds arrive damaged or in poor condition, please contact us as soon as you are able.
To help us resolve things quickly and effectively, we kindly ask that you include:
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A brief description of the issue
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Clear photographs of the plants or packaging where relevant
Your feedback is incredibly important to us. It allows us not only to support you properly, but also to follow up with our courier partners to improve future deliveries.
🌿 How We’ll Put Things Right
Where an issue has occurred, we will always aim to:
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Offer aftercare advice where appropriate
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Arrange a replacement where possible
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Or provide a refund, depending on the circumstances
We’ll always work with you to find the most suitable and fair solution. Your satisfaction truly matters to us.
⏱️ Timeframe for Contact
To ensure we can resolve issues promptly and fairly, please notify us of any problems within 7 days of receiving your order. This allows us to investigate properly and offer a replacement or refund where appropriate.
🌼 A Final Note
We are a small, family-run business, and every order is packed with care and attention. Thank you for your understanding, patience, and support—it genuinely means the world to us and helps The Healing Herb Garden continue to grow.
If you ever need help, please don’t hesitate to get in touch. We’re always happy to help 🌱
Stress, Calm & Sleep
When the day feels heavy, nature offers gentle allies to quiet the mind and prepare the body for rest. These herbs have been treasured for centuries in teas, tonics, and garden rituals that invite stillness and sleep.
Brew fresh Lemon Balm and Spearmint leaves together for a calming tea that cools the body, lifts the mood, and eases nervous tension. A gentle option for daytime calm without drowsiness. Herbal Synergy Note: Mint amplifies Lemon Balm’s digestive-soothing qualities, making this blend perfect after evening meals.
Steep Skullcap leaves with St John’s Wort flowers for 10 minutes in hot water. This gentle blend supports relaxation, eases anxious tension, and uplifts the mood, making it a traditional remedy for stress-related restlessness. Herbal Synergy Note: Skullcap calms the nerves, while St John’s Wort brings lightness to low spirits — a balanced pairing for stress and mood support.*
Brew fresh Lemon Balm and Spearmint leaves together for a calming tea that cools the body, lifts the mood, and eases nervous tension. A gentle option for daytime calm without drowsiness.Herbal Synergy Note: Mint amplifies Lemon Balm’s digestive-soothing qualities, making this blend perfect after evening meals.
Steep Valerian root for a traditional remedy that supports relaxation and helps ease insomnia. Best enjoyed sparingly, this potent herb is a favourite for quieting a racing mind.Herbal Synergy Note: Works beautifully alongside Chamomile or Lemon Balm to round out its sometimes earthy, bitter taste.
Brew fresh Lemon Balm and Spearmint leaves together for a calming tea that cools the body, lifts the mood, and eases nervous tension. A gentle option for daytime calm without drowsiness. Herbal Synergy Note: Mint amplifies Lemon Balm’s digestive-soothing qualities, making this blend perfect after evening meals.
Steep Skullcap leaves with St John’s Wort flowers for 10 minutes in hot water. This gentle blend supports relaxation, eases anxious tension, and uplifts the mood, making it a traditional remedy for stress-related restlessness. Herbal Synergy Note: Skullcap calms the nerves, while St John’s Wort brings lightness to low spirits — a balanced pairing for stress and mood support.*
Brew fresh Lemon Balm and Spearmint leaves together for a calming tea that cools the body, lifts the mood, and eases nervous tension. A gentle option for daytime calm without drowsiness.Herbal Synergy Note: Mint amplifies Lemon Balm’s digestive-soothing qualities, making this blend perfect after evening meals.
Steep Valerian root for a traditional remedy that supports relaxation and helps ease insomnia. Best enjoyed sparingly, this potent herb is a favourite for quieting a racing mind.Herbal Synergy Note: Works beautifully alongside Chamomile or Lemon Balm to round out its sometimes earthy, bitter taste.
“Discover the plants behind the remedies
Did You Know?
Chamomile was one of the nine sacred Anglo-Saxon herbs.
“Chamomile was known as the ‘plants’ physician,’ believed to strengthen nearby herbs and bring harmony to the garden.”
Women’s Wellness & Balance
For centuries, women have turned to the healing power of herbs to nurture balance, vitality, and resilience. From easing monthly cycles to supporting hormonal health, these plants offer gentle, grounding remedies that honour the rhythm of the body.
“The bundle brought so much beauty and purpose to my garden. Yarrow’s flowers are stunning, and Motherwort has been a gentle ally during stressful times.”
Planting the Women’s Wellness bundle felt like creating a little sanctuary just for me. Every time I pick fresh Lemon Balm or see the Evening Primrose bloom, I’m reminded to slow down and care for myself.”
There’s something empowering about stepping outside, harvesting herbs, and blending a tea that feels made for women like me. This bundle is more than plants — it’s a ritual.
Brew Motherwort leaves for a calming infusion that helps ease tension and offers gentle support for women’s cycles and emotional balance.Herbal Synergy Note: Motherwort’s bitter compounds support circulation, and pairing it with Lemon Balm enhances its nervine (calming) qualities.
Infuse dried Evening Primrose flowers and leafy tops in olive oil to create a soothing oil for gentle abdominal massage or as a base for natural skin care.
Herbal Synergy Note: Evening Primrose’s nourishing oils combine beautifully with Yarrow, enhancing its skin-soothing and restorative effects.
Brew Motherwort leaves for a calming infusion that helps ease tension and offers gentle support for women’s cycles and emotional balance.Herbal Synergy Note: Motherwort’s bitter compounds support circulation, and pairing it with Lemon Balm enhances its nervine (calming) qualities.
Infuse dried Evening Primrose flowers and leafy tops in olive oil to create a soothing oil for gentle abdominal massage or as a base for natural skin care.
Herbal Synergy Note: Evening Primrose’s nourishing oils combine beautifully with Yarrow, enhancing its skin-soothing and restorative effects.
